Conversational Marketing MZ Marketing
Conversational marketing refers to a personalized and real-time approach to interacting with customers using various conversational channels, such as chatbots, messaging apps, and live chat. The goal is to engage and assist customers in a natural and interactive way, providing them with immediate responses and guidance throughout their journey. Conversational marketing is often associated with AI-driven technologies that enable businesses to automate and enhance their customer interactions. https://www.facebook.com/profile.php?id=61551711857893&mibextid=ZbWKwLMZ MARKETING Key aspects of conversational marketing: 1. Real-Time Interactions: Conversational marketing aims to provide immediate responses to customer queries, creating a more engaging and responsive experience. This can lead to faster decision-making and improved customer satisfaction. 2. Chatbots and Virtual Assistants: AI-powered chatbots and virtual assistants play a central role in conversational marketing. These au